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Soft Skill for Upenn
Soft Skill for Upenn

A mobile-first microlearning platform for building high-demand workplace skills through consistent, real-world practice.

A mobile-first microlearning platform for building high-demand workplace skills through consistent, real-world practice.

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Client

Upenn

Client

Upenn

Service

Learning Product Design and Launch

Service

Learning Product Design and Launch

Date

Nov 30, 2025

Date

Nov 30, 2025

Overview:

Workplace Skills Platform

Problem

Across 142,000 job postings, communication, collaboration, problem-solving, and social intelligence consistently rank as top workforce requirements. Yet soft-skill development at scale remains workshop-driven, episodic, and difficult to measure. Employees lack structured practice environments, and leaders lack visibility into behavioral progression.

Soft skills are high priority, low measurability.

Solution

The Workplace Skills Platform is a mobile-first, scenario-based system delivering 5–10 minute applied simulations aligned to four core competencies. Employees practice real workplace decisions—clarifying ambiguity, resolving team friction, delivering feedback—and receive immediate coach-style reinforcement.

The system converts abstract skills into repeatable behaviors.

Design Decisions

  • Four-skill architecture: Intentional constraint for clarity, prioritization, and scalable curriculum expansion.


  • Scenario-based branching: Behavior change requires decision practice, not content exposure.


  • Immediate feedback loop: Reinforces competence in real time; reduces delay friction common in workplace learning.


  • Professional gamification (levels, coins, streaks): Drives persistence without introducing cognitive distraction.


  • Progress analytics dashboard: Enables learner self-regulation and executive reporting visibility.


  • Micro-certification: Converts invisible behavioral growth into portable talent signals.


Architected for modular expansion and 100k+ employee deployment without structural redesign.



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